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Product Applications Specialist, Exterior building products – based in Ohio or Pennsylvania (Or you can relocate)

Job Reference: BW 2-24 / 11
JOB TYPE: Permanent
LOCATION: Ohio, Pennsylvania or relocation possible
DURATION: Permanent
START DATE: ASAP
SALARY / BENEFITS: $120,000 to $130,000 plus 12.5% bonus
SKILLS: Vast knowledge and experience of the exterior envelope and all products including siding, trim, windows, doors, and flashing

Our client is a $1 Billion + industry-leading manufacturer of beautiful, low-maintenance, and environmentally sustainable building products, with a focus on decking and outdoor living.   Recognized as the market leader in innovation, quality and aesthetics, their  products are made from up to 100% recycled material and primarily replace wood on the outside of homes, providing a long-lasting, eco-friendly and stylish solution to consumers.

The Product Applications Specialist, Exteriors provides product application information and direct support to the end user community (distributors, dealers, contractors, builders, property owners, etc.) in the form of installation techniques, applicable building and industry codes, customer training, and claims/warranty investigation and resolution. Conducts appropriate field testing with Product Engineering to meet test plan requirements. Provides information to Product Managers in support of new/existing product development/enhancement. Assists in the creation and review of marketing materials including technical content, install methods, end use/application visuals and warranty/claim standards.

You’ll:

  • Have vast knowledge and experience of the exterior envelope and all products including siding, trim, windows, doors, and flashing. Maybe for a manufacturer or as an installer / sub-contractor
  • An understanding of all exterior envelope products and their interaction and effects both individually and collectively with the building structures.
  • Have full understanding of proper building practices for residential and commercial construction in total, but especially for exterior building products and the exterior building/structures envelope.
  • Conduct job site visits and works closely with dealers, contractors, AZEK sales/customer service to prevent and/or solve product related concerns or issues.
  • Provide technical customer service, troubleshooting and general phone support for internal and external customers to resolve customer issues.
  • Create, develop, and conduct application and installation and general product training to meet needs of the end user community and internal customers. Attend trade shows to provide appropriate training to constituents attending.
  • Provide direct support on customer sales calls as necessary.
  • Utilize knowledge of applicable building codes to provide guidance to Product Managers on requirements of product.
  • Conduct and/or organize appropriate field testing to validate new and existing products regarding workability, weatherability, competitiveness, ease of installation, heat and chemical resistance, and helps reduce future potential risks for the company.
  • Be knowledgeable on competitive products and works to develop and implement competitive testing of products.
  • Test/evaluate compliance of non-company products regarding appropriateness of use, workability, quality, and warranty requirements.
  • Assist in the development and support of an effective claims management process.

We believe the successful candidate will have:

  • Education:  Associate degree (two-year college or technical school) required; bachelor’s degree preferred.
  • 10-plus years of siding, trim, and exteriors envelope product, installation, and testing experience.
  • Extensive knowledge of the application and use of various construction tools, measuring devices, test equipment.
  • Proven project management skills.
  • Computer Skills:  Applied skill in use of Microsoft Office (Excel, PowerPoint, Word). Use of computer to enter data, create reports, correspondence, etc.
  • Certifications & Licenses:  Valid Driver’s License